Don’t blame the computer

All my grandparents came over on the boat from the Old Country. Three of my aunts and an uncle did too. ?They all settled here permanently, learned to read and write, spoke English in public, and made it on their own without any dole. ?What it took was work, ?I am very proud of them all. ?They loved America, supported it, and sent their children to fight for it. ?They thought of themselves first and foremost as new Americans. ?They instilled that value in me. ?I am an American.

If I were an illegal immigrant, if I were a homeless vagrant, I would have less aggrevation and worry than I do as a born taxpaying resident of the U. S. A. when it comes to my medical coverage.

I am tired of insurance companies, both private and Medicare, blaming the computer for its problems and errors. Computers to not write the programs. Computers do not log the information. Computers do not process the claims. It’s PEOPLE who do .

Now that I have put these things forth for the record, I need to explain that for the last two hours I have been in an endless loop with my primary carrier Medicare. My problem is that too many insurance companies are responsible for my coverage.

Years ago I had an injury at work that is still an open claim. Although no bills whatsoever have ever been sent to the agency and it is still an open claim (because I am still being treated under WC), it denies coverage. I also had a car accident a while back that is another open claim. Same situation with bills going to auto insurance first (because I have not as yet been released). So what about other medical problems like cancer, diabetes, obesity?

Unless the billing office checks the box saying NO WC/AUTO (I must add that I write across the form noting this is not related to either) ,about half of the time the claim spins back with a refusal to pay.

Now what is so hard about reading? Perhaps if more people who are skilled in English and read, write, and speak in it as a primary language were employed then maybe, maybe problems like mine would not exist. How many companies are outsourcing their data out of the United States and into Third World countries. Check where the information is sent electronically– places and people in other worlds like India and the Caribbean.

All my grandparents came over on the boat from the Old Country. Three of my aunts and an uncle did too. ?They all settled here permanently, learned to read and write, spoke English in public, and made it on their own without any dole. ?What it took was work, ?I am very proud of them all. ?They loved America, supported it, and sent their children to fight for it.
I am not against foreigner; l I am not against any nationality or minority. ?America is a true melting pot with a golden door. ?Yet we must take care of ourselves and ours. ?America should support America first. ?Buy America first. ?Employ America first.

4 thoughts on “Don’t blame the computer

  1. I should not have to realize that.  The person who took the form I filled out correctly should.  Perhaps he/she rushed adn did not doublecheck the information and the entry.  The computer does only what it is programed to do.  It’s probably HUMAN error something that less than perfect people hate to admit to doing.

  2. The physicians’ offices blame the insurance.  The insurance blames the physician.  Round and round it goes with the patient in the middle.  The answer is:  Who fills out the forms–computer or computer programmer?  

  3. It’s not always the computer.
    The insurance companies make mistakes all of the time,
    and not all billers are thorough and careful.
    That being said, sometimes blaming the computer is the easiest answer for some.

  4. What you have to realize at the same time is that sometimes people don’t mark all boxes on forms. This causes problems also, as almost everything is computerized in this day, and age. One missed box, or one incorrect box is usually not a good thing.

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